Leveraging Data for New Revenue Streams in Payment Services – 2024

At the heart of the solution was a secure, cloud-based data platform designed to revolutionize data governance and management. Leveraging modern technologies like Azure Synapse, Azure Data Factory, Tableau, and Azure DevOps, the team created a Modern Data Platform that unified data across multiple regions and transformed it into a monetisable marketplace for both merchants and acquirers.

The project began with a detailed delivery roadmap, SLA documentation, and full architecture design to ensure compliance with legal standards. The data model was aligned precisely with the client’s business logic to meet both technical and strategic objectives. Key Success Factors:

• Unified Data Platform: Integration of data across regional markets automated management processes and opened doors to scalable commercial offerings.
• Actionable Insights: The platform significantly improved reporting capabilities, enabling smarter, faster decisions.
• Thorough Documentation: From architecture to technical specs — all clearly mapped for execution and future growth.
• Compliance & Governance: Fully PCI-DSS-compliant, with strong emphasis on data security and regulatory alignment.
• Collaborative Model: Close client collaboration ensured alignment on goals, scope, and seamless implementation.

This data ecosystem became the foundation of the project — automating and integrating data operations across markets, improving operational efficiency, and creating space for future commercial growth.

The implementation of a secure, scalable, and regulation-ready data ecosystem was a breakthrough. It created a single source of truth that enabled the organization to intelligently manage its data products. This central model not only streamlined internal operations, but also positioned the company for strategic, data-led growth — giving it a competitive edge.

What made this transformation exceptional was its agile, business-driven approach, enabling a smooth transition from proof of concept (PoC) through minimum viable product (MVP) to full production. At every stage, active stakeholder engagement — including project managers, architects, data analysts, engineers, and security experts — was key. Measurable Outcomes:

• Single Source of Truth: Centralized data improved consistency and decision-making across teams.
• Data-Driven Decision-Making: Advanced BI tools empowered strategic action and improved market agility.
• Central Operating Model: Operational processes, from data governance to customer service, were optimized for performance.
• Scalability: The project established a solid foundation for future innovation, delivering repeatable, flexible models for upcoming initiatives.

This data platform isn’t just a solution — it’s a springboard for future innovation.